We use PLDT MyDSL at home as our landline and internet provider because it is considered the best wired internet provider in the Philippines. However, since I left our family house and became independent, I had to have my own internet connection in my apartment. Because I would not need a landline, I had to subscribe with a net connection which I can bring with me whenever I go to places.
There are many internet providers to choose from, but I chose Globe Broadband. I am a subscriber of this internet provider for almost four years now and am getting the good service that I am looking and needing for. My sister used to be a subscriber of Smart Broadband that is why I can tell the difference and she shifted to Globe Broadband.
What I really like about Globe Broadband? Installation is free and you only need an identification card when applying. That valid ID requirement was implemented last year, unlike when I applied which the usual requirement includes proof of billing and proof of income. Another, you can request for bill adjustments when you are unable to use your internet connection due to their system restoration or delay of repair. For other internet providers, the monthly payment or plan is fix, hence when you are not able to use the internet without your fault, you cannot request for adjustment of the bill.
With those four years as a subscriber, I don’t find any reason just yet to terminate my internet account from Globe Broadband. One more thing I am impressed with Globe Broadband is its portability. My account is a 3G Wireless Broadband and I take it everywhere I go. Mid of last year, I had an upgrade of my account. When I applied sometime in 2008, my monthly payment is Php. 995.00 which is solely for the internet connection. However, they had introduced another promo which they made the monthly payment of Php. 795.00 for internet connection and Php. 995.00 with a landline connection. Hence, they installed a landline retaining my internet with the same monthly payment.
Technical support is 24/7 available online and their field technicians are also available from 8 AM till 6 PM every day from Mondays through Sundays. It is fast and reliable and easily to troubleshoot when you encounter some problems. Before calling to the hotline for technical assistance, I would do the initial troubleshooting and I can determine whether it is their system or mine which is in trouble or when it is the modem that requires a technical repair. If I could not fix the problem on my own, that’s the only time I call for technical assistance.
Consequently, I am requesting for another upgrade now to WIMAX, which I heard a good feedback regarding its speed.
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